![]() ![]() ![]() (1) Unplug from power strip, wait 3 minutes, & plug directly into the wall. Now, please try the steps first and then decide, what you want to do. If you are unable to get the replacement, then it will be better to replace the printer, rather than repairing it, because the price of a refurbished or new printer will be close to the repairing cost. I am giving some steps, that you can try and check the issue, if the problem does not solve, then you can call HP and if you are able to convince them, then HP could send you a refurbished model of this printer, without any extra money, but this is a like trying a luck, it may not work for everybody, but I have seen many customers had got replacement from HP after the warranty period had over, as HP too know about this problem. To answer your main question, this is a very common problem with the printer and it is caused due to internal fault of the printer. ![]()
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